We Find Offenders And Recover Your Money

County and city governments with limited budgets face growing demand for services, forcing tough choices about staff and other resources. Solutia Revenue Recovery can bring in much-needed revenue by recovering uncollected fees, fines and costs that have accumulated over time.

We offer cost-effective collection without the hassle. From daily consumer information updates to proven telephone techniques, we’ve invested in the tools and training to find offenders, gain their cooperation and get your money.

Proven Track Record

We pioneered recovery services for municipal governments in 1993 and now serve nearly half of all Tennessee jurisdictions. Our experience and effectiveness have paid off—literally—for many local governments.

Despite tough economic times, revenues retrieved by Solutia have allowed some counties to stave off cutbacks and even add critical resources and services:

• Collected $1.5 million in the past four years for Maury County, Tennessee, dramatically improving its ability to meet an ever-tightening budget
• Recovered nearly $400,000 in two years for the Lebanon, Tennessee police department
• Helped Giles County, Tennessee meet payroll with collections that supplemented low monthly revenues

Our Approach

We develop a customized program to help customers meet their targets and objectives, including tailoring our calling procedures and tactics to your specifications. Our veteran team of government recovery specialists then leverages all available information to reach offenders and increase collections.

We use proprietary tools, specialty reference sources and information-rich databases to obtain accurate, up-to-date consumer contact information. For example, we have developed "watch" software that notifies us if a consumer obtains a new telephone number, new employment, or a new bank account.

Solutia Revenue Recovery focuses not just on delivering the best results but also on providing the best customer service in the business. We have designed our own customer logging system so client requests can be accelerated to key managers as well as to the staff assigned to the client.

We make it easy for offenders to pay their overdue fees, fines and costs, offering an online payment option in addition to accepting checks, money orders and credit cards.

Our collection specialists, who average more than 10 years at Solutia, know their business. They are respectful, persistent, resourceful and extraordinarily effective.

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Fully compliant with Tennessee Code Annotated section 40-24-105

Licensed by the State of Tennessee Collection Service Board

Fully compliant with the Federal Trade Commission’s Fair Debt Collection Practices Act